Privacy Policy

February 25, 2025

Welcome to the https://www.61mobility.fr website (hereinafter, the "Website").

The Personal Data and Cookies Charter (hereinafter, the "Charter") is designed to inform you about your rights concerning the processing of your personal data and to describe the measures we take to protect this data

Territoire d’Energie Orne is the "data controller" for the personal data related to the management of the website https://www.61mobility.fr. These processes are carried out in accordance with applicable laws

1. Purposes of processing, legal basis, retention period, and types of data collected

As part of your use of the Website, you may be required to provide us with personal data about yourself.

1.1 Data processed for a Visitor

Purpose	Personal data categories	Legal base	Storage period
Payment for the charging service	Bank details (credit card number, expiry date)	Performance of the contract	Bank details: Duration of the transaction. Billing: 10 years
Sending of a charging session identifier code	Email address	Performance of the contract	Charging session time
Processing of various requests: technical support, monitoring of charge status, complaints and incidents.	Identification details (name, first name, email address, telephone number)	Legitimate interest	1 year after closure of the request

Payment for the charging service

Personal data categories

Bank details (credit card number, expiry date)

Legal base

Performance of the contract

Storage period

Bank details: Duration of the transaction.
Billing: 10 years

Sending of a charging session identifier code

Personal data categories

Email address

Legal base

Performance of the contract

Storage period

Charging session time

Processing of various requests: technical support, monitoring of charge status, complaints and incidents.

Personal data categories

Identification details (name, first name, email address, telephone number)

Legal base

Legitimate interest

Storage period

1 year after closure of the request

1.2 Data processed for a Member

Purpose	Personal data categories	Legal base	Storage period
Creating a customer account	Identification data (email, password)	Performance of the contract	3 years from when the Customer last connected to their Account
Payment for the charging service	Bank details (card number, expiry date)	Performance of the contract	Bank details: For the duration of the transaction or until the Customer Account is closed. Billing: 10 years
Sending of a charging session identifier code	Email address	Performance of the contract	Charging session time
Processing of various requests: technical support, monitoring of charge status, complaints and incidents.	Identification details (name, first name, email address, telephone number)	Legitimate interest	1 year after closure of the request

Creating a customer account

Personal data categories

Identification data (email, password)

Legal base

Performance of the contract

Storage period

3 years from when the Customer last connected to their Account

Payment for the charging service

Personal data categories

Bank details (card number, expiry date)

Legal base

Performance of the contract

Storage period

Bank details: For the duration of the transaction or until the Customer Account is closed.
Billing: 10 years

Sending of a charging session identifier code

Personal data categories

Email address

Legal base

Performance of the contract

Storage period

Charging session time

Processing of various requests: technical support, monitoring of charge status, complaints and incidents.

Personal data categories

Identification details (name, first name, email address, telephone number)

Legal base

Legitimate interest

Storage period

1 year after closure of the request

Your personal data will not be processed later in a way that is incompatible with the purposes described in this Policy or in the data forms

2. Recipients of the Data

In order to carry out the processing activities outlined in this Charter, your personal data may be communicated to certain departments of the data controller or companies within the TotalEnergies Group (including TotalEnergies Marketing France TEVGO), as well as to certain service providers, particularly in the fields of marketing or conducting satisfaction surveys.

3. Security and Confidentiality of Your Data

The data controller implements appropriate measures to ensure the security and confidentiality of your personal data and, in particular, to prevent them from being altered, damaged, or accessed by unauthorized third parties

4. Cookie management

A cookie or tracker is a file that stores information related to your browsing on the Website in order to make your experience more seamless.

Cookies are text files stored on your browser. They allow access to various information about you. Some cookies are set by the publisher of the Website (first-party cookies), while others are set by third parties (third-party cookies).

The table below details each cookie/tracker. We activate cookies once you have given your consent, except for technical cookies that are necessary for providing the service you have requested on the Website.

Category	Type	Cookie name	Purpose	Provider	Storage period
Technical cookie: authentication	Essential	AUTH_LEGACY_SESSION	Information is necessary for the Website to function properly and for authentication purposes	TotalEnergies Charging Services	Session duration
Geolocation Cookie	Optional	SPK MapBox	User can choose to share his/her geolocation to improve his experience on the Website (providing he/she consents first)	MapBox	Session duration
Geolocation Cookie	Optional	Website browser interface	User can choose to share his/her geolocation to improve his experience on the Website (providing he/she consents first)	User browser	Session duration
Technical and functional cookies	Essential	utag_main, utag_main_, tealium_segment, utag_env_	These cookies can be added to the acceptance of the Tealium service. They make it possible to manage the activation or not of other cookies contained in the Tealium Tag management system.	Tealium	13 months
Statistical cookies	Optional	atuserid	Client-side visitor ID cookie (overrides server-side)	Piano Analytics	6 months
Statistical cookies	Optional	Atauthority	CNIL exemption cookie that allows the storage/recording of visitor consent	Piano Analytics	6 months
Statistical cookies	Optional	Idirxvr	Historical visitor ID (backup server-side visitor ID cookie)	Piano Analytics	13 months
Statistical cookies	Optional	Atidx	Secured visitor ID (backup server-side visitor ID cookie)	Piano Analytics	13 months
Statistical cookies	Optional	Atid	Main visitor ID (backup server-side visitor ID cookie)	Piano Analytics	13 months
Statistical cookies	Optional	Atreman	Keeps a prior attribution campaign in memory	Piano Analytics	30 days
Statistical cookies	Optional	Atsession	List of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times	Piano Analytics	30 days

Technical cookie: authentication

Type

Essential

Cookie name

AUTH_LEGACY_SESSION

Purpose

Information is necessary for the Website to function properly and for authentication purposes

Provider

TotalEnergies Charging Services

Storage period

Session duration

Geolocation Cookie

Type

Optional

Cookie name

SPK MapBox

Purpose

User can choose to share his/her geolocation to improve his experience on the Website (providing he/she consents first)

Provider

MapBox

Storage period

Session duration

Geolocation Cookie

Type

Optional

Cookie name

Website browser interface

Purpose

User can choose to share his/her geolocation to improve his experience on the Website (providing he/she consents first)

Provider

User browser

Storage period

Session duration

Technical and functional cookies

Type

Essential

Cookie name

utag_main, utag_main_, tealium_segment, utag_env_

Purpose

These cookies can be added to the acceptance of the Tealium service. They make it possible to manage the activation or not of other cookies contained in the Tealium Tag management system.

Provider

Tealium

Storage period

13 months

Statistical cookies

Type

Optional

Cookie name

atuserid

Purpose

Client-side visitor ID cookie (overrides server-side)

Provider

Piano Analytics

Storage period

6 months

Statistical cookies

Type

Optional

Cookie name

Atauthority

Purpose

CNIL exemption cookie that allows the storage/recording of visitor consent

Provider

Piano Analytics

Storage period

6 months

Statistical cookies

Type

Optional

Cookie name

Idirxvr

Purpose

Historical visitor ID (backup server-side visitor ID cookie)

Provider

Piano Analytics

Storage period

13 months

Statistical cookies

Type

Optional

Cookie name

Atidx

Purpose

Secured visitor ID (backup server-side visitor ID cookie)

Provider

Piano Analytics

Storage period

13 months

Statistical cookies

Type

Optional

Cookie name

Atid

Purpose

Main visitor ID (backup server-side visitor ID cookie)

Provider

Piano Analytics

Storage period

13 months

Statistical cookies

Type

Optional

Cookie name

Atreman

Purpose

Keeps a prior attribution campaign in memory

Provider

Piano Analytics

Storage period

30 days

Statistical cookies

Type

Optional

Cookie name

Atsession

Purpose

List of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times

Provider

Piano Analytics

Storage period

30 days

How to withdraw your consent

When you first log in to the Website, you will be asked to give your consent to the use of non-essential cookies and/or to choose your preferences. If you wish to modify your choices later, you can manage your cookies through the section located at the bottom of the Website, or through an information icon labelled "cookies".

To delete cookies that have already been stored, we recommend following the procedure specified by your operating system (Windows, OS X, etc.).

5. External links

If the Website provides access to external websites, these websites are not covered by this Charter. We recommend reviewing the privacy statements of those websites to understand their practices regarding the collection, use, and disclosure of personal data.

6. Your Rights / Contact

In accordance with the applicable regulations, you have the right to access, rectify, object to, erase, restrict, and port your personal data. You also have, where applicable, the right to provide post-mortem instructions in the relevant European countries

To exercise your rights or inquire about the processing of your personal data, you can contact TEVGO - Tour Michelet, Building B, 24 Cour Michelet, 92800 Puteaux, or by email at donneespersonnelles@tevgo.fr.

If you believe that your rights have not been respected after contacting us, you may file a complaint with the CNIL (French Data Protection Authority).

7. Amendment of the Charter

This Charter was last updated on 25/02/2025. The latest version is available either at the time of confirming a recharge or in the "Personal Data Charter" section of the Website. We reserve the right to revise and modify this Charter at any time.